Services
i3000 provides a full range of professional services to plan for, deliver and support our business solutions. Our service capabilities cover the entire project lifecycle from initiation and assessment through to operational support and value capture.
Our service offerings are critical. We believe our service capabilities differentiate us and are the key reason our clients choose i3000. We focus on the realisation of tangible business outcomes and are committed to developing lasting mutually beneficial business relationships.
Broadly, our service offerings include: Advisory Services, Project Services and Technology Services.
Advisory Services:
i3000 provides advice to business owners and decision makers on the application of technology to their business challenges. This advice can take many forms including:
- Strategy/Investment Case - Development of business-aligned technology strategies and compelling business cases for technology investment
- Health Check/Alignment Audit - Help businesses to understand why their initiatives do not align with or support their current and future business objectives and devise ways to fix identified problems
Project Services:
i3000 provides all the required services to plan for, manage and deliver successful projects. These services, either provided by i3000 personnel or by specialist third-parties under i3000’s management, include:
- Project Management
- Business Analysis
- Requirements Definition
- Process Development and Reengineering
- Business and Technical Architecture
- Product Configuration & Customisation
- Validation and Testing
- Change Management
- Post-Implementation Support
Cloud computing is a key focus area for i3000 and our personnel have considerable experience in cloud-based deployments.
Technology Services:
i3000 has deep technical expertise and strong development capabilities. Our technology services team enhances and supports our partner products, develops and supports our own products and undertakes bespoke software development projects. i3000’s technology services include:
- Custom Software Development
- Cloud development
- Systems Integration
- Cloud integration
- Legacy system integration
- Computer Telephony Integration (CTI)
- Desktop application integration
- Database Services