Products
i3000 partners with leading technology organisations to access best-in-class products and services. We also develop our own products to support and enhance our business solutions.
i3000 has established partnerships with Oracle and Box. We also maintain business-to-business relationships with a number of key technology product and service providers and industry associations that operate within our target marketplace and industry verticals.
Oracle CRM On Demand
i3000 is an Oracle Certified Partner and have Oracle CRM On Demand as our core customer relationship management product. Oracle’s CRM On Demand provides a comprehensive, industry-leading sales, service, and marketing solution with embedded analytics capabilities delivered as Software as a Service (SaaS).
Box.Net
Box is one of the most popular and trusted web-based services for accessing and sharing content from anywhere. Today, more than two million individuals, small businesses, and Fortune 1000 companies around the world use Box to easily connect with the content and people that matter most.
iLink
i3000 have created the iLink Suite in response to customer needs for integration and extension of Oracle CRM On Demand. The iLink suite is available to our clients and offers a fast and proven path to get more out of your CRM On Demand investment.
Our Product Strategy
Over time and as the need arises, i3000 will add product offerings, both through partnerships and our own internal development. Our product strategy will be guided by the following principles:
Embrace the Cloud
Wherever possible, i3000’s will develop, deploy, offer and integrate products and services in the cloud.
Buy, Don’t Build
Wherever possible, i3000 will source products from leading technology organisations to meet particular business needs or requirements. Only if no product is available, that meets our selection criteria, will a custom build be contemplated.
Build Once, Deploy Many
i3000 will offer partner product configurations and customisations and our own products to the broadest possible client base within the bounds of commercial confidentiality and intellectual property considerations. This approach aims to minimise both upfront and ongoing costs to our clients and foster innovation.
One Product per Category
i3000 will only ever offer one product per product category. For example, we will only offer one ‘Hosted CRM’ even though there are a number of quality products available in the ‘Hosted CRM’ product category. We undertake a rigorous analysis and selection process before choosing a particular product and monitor the product’s capabilities and performance in the market over time. Underperforming products will be replaced.